Click here to visit our COVID-19 Vaccine webpage. 

Everything You Need to Know About COVID-19 Testing​​

For SYMPTOMATIC Testing - You ARE experiencing COVID-19 symptoms and you want a test.

If you are experiencing COVID-19 symptoms, please contact your Primary Care Clinic to talk to a nurse or utilize one of our virtual care options listed below. If you are experiencing symptoms after hours and would like to speak to a GHC-SCW nurse, please call our 24/7 GHC NurseConnect line: (608) 661-7350 or toll-free (855) 661-7350.

If you are experiencing severe and/or life threatening symptoms, please call 911.

Help us keep our community safe.

If you visit a GHC-SCW clinic for an appointment, please make sure to adhere to the following protocols.

Primary support persons, visitors, and healthcare decision-makers who are currently experiencing or recently experienced any acute respiratory symptoms, such as a cough or shortness of breath, are not permitted.

Primary support persons, visitors and healthcare decision makers who have tested positive for COVID-19 within the last 10 days are not permitted.

All patients and visitors are required:

  • To wear a mask covering the nose and mouth
  • Answer screening questions regarding COVID-19
  • Sanitize their hands frequently
  • Practice physical distancing

For ASYMPTOMATIC Testing -  You ARE NOT currently experiencing COVID-19 symptoms.

Your medical provider will determine whether testing is appropriate based on your symptoms, age and other factors. Your provider may decide that testing is not indicated for members who are asymptomatic or are requesting testing solely for purposes of employment/school attendance, or to travel and may direct you to a community testing site.

​Reason For Test

​Are You Vaccinated?

​How Old Are You?

​Where to go for a COVID test:

​I've had close contact with someone who has COVID-19 or a test is being required by my daycare, school or work.


Public Health Clinic (by apt.)


Community Resources* - Ideally at least five days after exposure.

​No​Four or Older

​Public Health Clinic (by apt.)


Community Resources* 

​No​Three or Younger​GHC-SCW Primary Care or Urgent Care (by appointment)

Community Testing Resources:

Public Health Madison & Dane County currently offers two free testing sites in Madison.
Visit Wisconsin Department of Health Services for more information and a list of free community testing sites across the state.

Alliant Energy Center Community Testing Site

Village on Park: Public Health Clinic

  • Testing appointment and pre-registration is required. Schedule an appointment here.

  • Appointments are for ages 12 months & up.

  • Spanish interpreters available onsite.

  • Free rides are available to the clinic. Call (608) 243-0420 to schedule a ride.

Quarantine and Isolation Time Period Updates


The Center for Disease Control (CDC) recently updated their guidance on quarantine and isolation time periods. Click here to view the updated guidance information on if you should isolate or quarantine and for how long.


Over-the-Counter Testing Options

With COVID-19 cases at record levels, there is also a very high demand for testing. Over-the-counter tests are convenient way to test for COVID-19 right from the comfort of your home and are key to stopping the spread of COVID-19.

Learn about the differences between a COVID-19 antigen test and a PCR test below. Over-the-counter tests are not as accurate as a PCR test conducted at a clinic but can get you your results in a matter of minutes and from the comfort of your home. Some schools or places of employment will only accept the results of a COVID-19 PCR test.

​Everything you need to know about COVID-19

  • Everything you need to know about COVID-19 testing

Todo lo que necesita saber sobre las pruebas de COVID-19

Free Over-the-Counter Tests

Every home in the U.S. is eligible to order four free over-the-counter COVID-19 tests through the U.S. Postal Service. The tests are completely free and will ship within 7-12 business days.

To order your free at-home tests, click here.

Over-the-Counter Testing Kit Reimbursement

Effective January 15, 2022, GHC-SCW will cover the cost up to $12 per FDA-approved COVID-19 over-the-counter test
($24 per two-pack) up to eight tests per month per member. This means you can submit for reimbursement for up to $12 per test ($24 per two-pack) for up to eight tests per month per member (four two-packs per member).

Members can receive these over-the-counter COVID-19 tests at the pharmacy counter of any participating Navitus pharmacy location.

  • Click here for a list of FDA-approved COVID-19 testing kits which can be purchased for reimbursement.
  • Click here for a list of participating Navitus pharmacy locations or search for a pharmacy location by zip code here.

If you pay out-of-pocket for an over-the-counter testing kit at an out-of-network pharmacy or location, you can submit for reimbursement for up to $12 per test ($24 per two-pack) for up to eight tests per month per member. COVID-19 testing kits purchased before January 15, 2022 are ineligible for reimbursement.

To submit for COVID-19 over-the-counter test reimbursement, complete the "OTC-COVID 19 Home Test Form" under "Filing a Claim" on Navitus's website.

Over-the-Counter Testing Reporting

The Wisconsin Department of Health Services (DHS) has requested that individuals self-report their over-the-counter COVID-19 testing results. A confidential reporting form for Dane County residents ONLY can be found here.

Medicare and Medicaid (BadgerCare Plus) Coverage

If you have Medicare coverage: Original Medicare cannot pay for over-the-counter tests. Additional information on options available to Members with Medicare coverage can be found here:

If you have BadgerCare Plus coverage: GHC-SCW is awaiting direction from the Wisconsin Department of Health Services regarding reimbursement for our BadgerCare Plus members for over-the-counter tests. Please check back for additional information soon.