Complex Case Management

Engage + Empower + Enhance + Enable

Is Case Management Right for You?

You may benefit from Case Management if you have any of the following chronic diseases or conditions:

  • Diabetes with a Cardiovascular Disease
  • Substance Abuse Disorder (Opioid and Non-Opioid)
  • Behavioral Health diagnosis with a recent hospitalization
  • High-Risk Pregnancy

How Can Case Managers Help You?

A Case Manager:

  • Works to improve your quality of life, functional status and overall health.
  • Helps you navigate the complex care system.
  • Helps you understand your individual health care benefits so that you can get the most from your plan.
  • Serves as an educator when you have questions regarding your health care.
  • Helps you access the community resources you need to live better.
  • Supports and reinforces your recommended treatments and therapies.

Our Case Managers believe in taking a holistic approach to health care. They will work with you to form a personalized care plan to help you establish your priorities and achieve your maximum health potential. A GHC-SCW Case Manager will also collaborate with you, your care team, GHC-SCW providers and in-network specialists to ensure you receive high-quality care.

Case Management Facts:

  • Complex Case Management is a short-term program lasting up to 1 year
  • Complex Case Management is a free, voluntary service for GHC-SCW insurance members
  • You can stop Case Management at any time.
  • You don't need a referral from a doctor to participate in Case Management.

To Get Started:

Call Care Management directly at (608) 257-5294.

Access our Complex Case Management Referral Form here.